Current vacancies

Visitor Experience Manager

CPG is seeking to appoint a Visitor Experience Manager (VEM) to ensure that an excellent experience is delivered to all our visitors on a day to day basis across all touchpoints, onsite and digitally. The VEM will take an active role in the development of the Visitor Experience team in line with our business plan.

The VEM leads the small but high performing Visitor Experience Team, currently four individuals. The VEM runs the weekly Operations Meeting, and is a key member of both the Management Team and the Fire, Health & Safety and Sustainability Committee.

With a responsibility for ticketing and admissions, the VEM is tasked with maximising revenue from admissions and to set and monitor rigorous income generation targets for the team including membership conversion, gift aid conversion, ticket sales, group bookings (totalling £285,000 in 2018). The VEM also manages our relationship with our online ticketing partner SEE Tickets.

Job description

Volunteer development Manager

Chelsea Physic Garden is seeking to appoint our first Volunteer Development Manager (VDM) to support the delivery and implementation of our Volunteer Development Strategy. The postholder will support managers and project leads understand the value of and to identify volunteering opportunities within their departments. They will ensure that the opportunities are attractive to and support the recruitment of a broader cultural and socio-economic demographic of volunteer than is currently represented at the Garden.

Job description

Our Application form is available to download, please use it for the job you wish to apply for, clearly stating the role you are applying for. Also, please complete and send us this equal opportunities form with your application. Please note, that we cannot accept applications via a CV or resume. 

Application formEqual opportunities form

Chelsea Physic Garden is an inclusive employer. If any aspect of our application process poses a barrier to you, please get in contact via and reasonable adjustments can be arranged.

Chelsea Physic Garden is a London Living Wage Employer

Chelsea Physic Garden has existed on the banks of the Thames since 1673, delivering its founding mission to demonstrate the importance of medicinal and herbal plants to the well-being of humankind.

The Garden has a successful education programme, a thriving membership and annually welcomes over 50,000 visitors. As a financially self-supporting charity, the Garden’s challenge for the future is to reinforce its relevance and popularity whilst strengthening its diverse income streams.

Chelsea Physic Garden is an inclusive employer. We welcome applications from everyone, including members of the LGBTQIA+ community, people with disabilities, neurodiverse people, and people from all ethnic, cultural and religious backgrounds.

Working at Chelsea Physic Garden is rewarding; not only do you get to work in an iconic and beautiful location, a number of benefits exist for employees. To view them click below.

Staff benefits

Become a Horticultural Trainee

Horticultural traineeships give trainees a chance to experience the various aspects of working in a small botanic garden, gaining experience in practical horticulture and the management of a unique plant collection, with scientific research and educational applications, both outdoors and under glass.

Our 2020/21 Horticultural Trainee has been supported by:

  • The Stanley Smith (UK) Horticultural Trust
  • The Finnis Scott Foundation
  • The Barbara Whatmore Charitable Trust
  • The Eranda Foundation
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We also rely a large network of volunteers

Are you a people person dedicated to a high standard of customer service, who would like to spend time in London’s oldest botanic garden?